Your team avoids conflict.
That's costing you more
than you think.

The Conversational IQ Tool gives your team a safer space to practice difficult conversations — and walk away with a personalised coaching report after every session.

$359B Annual cost of
workplace conflict (US)
2.8hrs Average time per
employee lost weekly
25 Real conflict scenarios
across every dynamic

Your people know
what to say.
They freeze when
it actually matters.

Training teaches frameworks. Workshops build awareness. But neither builds the one thing that changes behaviour: the space to keep practising with feedback. Your team needs a place to practice before the stakes are real.

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Conflict gets avoided — or escalates

Most people either ignore tension until it explodes or escalate straight to HR. Neither builds a healthy team culture.

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L&D investment doesn't transfer

Your team aces the workshop, then reverts to old patterns the moment a real conversation gets uncomfortable.

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Leadership gaps show up in the data

Turnover, disengagement, and team friction are often rooted in unaddressed interpersonal conflict — invisible until it's expensive.

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No feedback loop for soft skills

You can measure sales calls and project output. But how do you measure whether someone actually improved at hard conversations?

Practice the conversation.
Get coached on your words.

Four steps — from choosing a scenario to a personalised debrief built on exactly what your employee said.

1

Choose a dynamic

Peer-to-peer, leader to report, report to leader, or cross-functional. 25 real scenarios mapped to actual workplace situations.

2

Set the difficulty

Beginner through Advanced. The AI colleague adjusts — from mildly resistant to fully entrenched — based on the selected level.

3

Run the conversation

Real-time roleplay with a named AI colleague who reacts dynamically to your exact words. Fully in character throughout.

4

Receive your report

Scored across 6 categories. A customised conflict profile. Evidence-based coaching observations — with your actual quotes.

One price. Your whole team.
No per-seat math.

Annual access. Unlimited sessions. Each tier builds on the last — more coaching, more frameworks, more leverage for your leadership team.

Accelerator
Up to 30 people
$5,999
$2,900
per year · full team access
25 scenarios, unlimited sessions
AI coaching report per session
Customised conflict profile
Onboarding session + 30-day check-in
Priority email support
Get Started
Velocity
101 – 1,000 people
$19,950
$8,400
per year · full team access
Everything in Lightspeed
2x 60-min conflict coaching sessions
1-hour SPARC™ Leadership Session
15% off Perspectives public training
Dedicated client success lead
Get Started
Optional Add-Ons · Available with any tier
Workplace Conflict Assessment
A structured workplace assessment using interviews with staff, leaders, peers, and team members to evaluate how effectively conflict is handled within your culture — identifying gaps, patterns, and opportunities for lasting improvement.
Enquire →
Team Building
A structured, facilitated team exercise designed for teams actively navigating conflict. Builds shared language, restores psychological safety, and creates a foundation for productive collaboration going forward.
Enquire →
Executive & Team Conflict Training
A bespoke training engagement for leadership and cross-functional teams. Covers conflict styles, communication under pressure, and how to build a culture where difficult conversations happen early — not after the damage is done.
Enquire →
Executive & Leadership Conflict Coaching
Private 1:1 coaching with a senior conflict practitioner for executives and senior leaders. Designed for real, live situations — not theoretical frameworks. Confidential, focused, and built around your specific context.
Enquire →

Over 1,000 people? Contact us for custom pricing →

Free Download

The Difficult Conversation
Preparation Guide

The one-page tool your managers will actually use before a hard conversation. Practical. Immediate. No jargon.

  • How to name the tension without triggering defensiveness
  • Three questions to ask before you say a word
  • The opening line framework used in 25 real conflict scenarios
  • What to do when the conversation goes sideways

Used by HR leaders, people managers, and L&D teams to prepare their teams for the conversations that actually move the needle.

Free Resource Guide
The Difficult Conversation
Preparation Guide
A one-page framework for managers who need to get the conversation right.
Before the conversation checklist
Opening line framework
When it goes sideways — recovery moves
Closing for commitment, not compliance
✓ Instant download · PDF

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Ready to get started?

Book a free 30-minute
discovery call.

We'll walk you through the simulator, talk through your team's specific conflict dynamics, and figure out which tier makes sense. No pressure. No pitch deck.